Our Service Department

Time for your next scheduled maintenance? Our certified Hyundai Service Team are here to provide you with the highest levels of customer satisfaction while taking impeccable care of your vehicle needs.

For your convenience, you can choose to drop your vehicle off to be serviced or wait in our newly renovated Service Lounge! We now offer free Wifi, semi-private workspaces for all of your work needs with outlets at each station, 4 big-screen televisions all on different channels so you have a selection of entertainment to watch, and a snack lounge to include pay-for products that you would find at your local deli! In addition, we also have two brand new top of the line massage chairs to relax in while you wait!!

Buy 3 Tires, Get the 4th For FREE! : Pohanka Hyundai Will Not Be Undersold!
Buy 3 Tires, Get the 4th For FREE!

Pohanka Hyundai Will Not Be Undersold!

Excludes tax, shop supplies and waste disposal fees. Coupon must be presented to your service consultant at time of write-up to be valid. Cannot be combined with other coupons, offers, or advertised specials. Contact our Service Department for complete details. Valid at Pohanka Hyundai of Ritchie Station only. Individual tires will not exceed a retail discount value of $250. Offer ends 3/15/26. (Op Code: 341)

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No Appointment Necessary! : Schedule Automotive Service in Capitol Heights, MD
No Appointment Necessary!

Schedule Automotive Service in Capitol Heights, MD

Video multi-point inspection, massage chairs, complimentary snacks and ice-cream sandwiches.

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0% APR Available for Service & Repairs : Service Now, Pay Over Time
0% APR Available for Service & Repairs

Service Now, Pay Over Time

Find out within minutes if you are pre-approved with Sunbit! Pre-approval does not involve a hard credit check and is good for 28 days! Multiple monthly payment options available upon approval. See dealer for complete details. Valid at Pohanka Hyundai of Ritchie Station. Offer ends 3/15/26.

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Winter Maintenance Package $99.95! : Winter Weather Special in Capitol Heights, MD
Winter Maintenance Package $99.95!

Winter Weather Special in Capitol Heights, MD

Our Winter Maintenance Package includes an oil and filter change, tire rotation, battery check, multi point inspection, and courtesy wash.
Excludes tax, shop supplies and waste disposal fees. Coupon must be presented to your service consultant at time of write-up to be valid. Cannot be combined with other coupons, offers, or advertised specials. Contact our Service Department for complete details. Valid at Pohanka Hyundai of Ritchie Station only. Offer ends 3/15/26.

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$20 OFF Oil & Filter Change : Oil Change Special in Capitol Heights, MD
$20 OFF Oil & Filter Change

Oil Change Special in Capitol Heights, MD

Excludes tax, shop supplies and waste disposal fees. Coupon must be presented to your service consultant at time of write-up to be valid. Cannot be combined with other coupons, offers, or advertised specials. Contact our Service Department for complete details. Valid at Pohanka Hyundai of Ritchie Station only. Offer ends 3/15/26. Discount Code: LOF20

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10% OFF Any Maintenance Package Between 3-6pm : Afternoon Maintenance Special in Capitol Heights, MD
10% OFF Any Maintenance Package Between 3-6pm

Afternoon Maintenance Special in Capitol Heights, MD

Receive 10% off any basic, intermediate or major maintenance package performed between 3pm - 6pm.
Excludes tax, shop supplies and waste disposal fees. Coupon must be presented to your service consultant at time of write-up to be valid. Cannot be combined with other coupons, offers, or advertised specials. Contact our Service Department for complete details. Max discount is $150.00, must present coupon prior to write up, can be combined with SUNBIT. Valid at Pohanka Hyundai of Ritchie Station only. Offer ends 3/15/26. (Discount Code: 3to6pm)

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$50 OFF Front or Rear Brake Pad & Rotor Replacement : Brake Replacement Special in Capitol Heights, MD
$50 OFF Front or Rear Brake Pad & Rotor Replacement

Brake Replacement Special in Capitol Heights, MD

Get $50 off front or rear brake pad and rotor replacement, or take $75 off when replacing both front and rear pads and rotors.
Excludes tax, shop supplies and waste disposal fees. Coupon must be presented to your service consultant at time of write-up to be valid. Cannot be combined with other coupons, offers, or advertised specials. Contact our Service Department for complete details. Valid at Pohanka Hyundai of Ritchie Station only. Offer ends 3/15/26. Discount Code: 50D.

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Wheel Alignment $119.95 (Reg. Price $139.95) : Wheel Alignment Special in Capitol Heights, MD
Wheel Alignment $119.95 (Reg. Price $139.95)

Wheel Alignment Special in Capitol Heights, MD

Wheel alignment regularly priced $139.95. Excludes tax, shop supplies and waste disposal fees. Coupon must be presented to your service consultant at time of write-up to be valid. Cannot be combined with other coupons, offers, or advertised specials. Contact our Service Department for complete details. Valid at Pohanka Hyundai of Ritchie Station only. Offer ends 3/15/26. Discount Code: Align109

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Take $20 OFF New Battery If the Test Fails : FREE Car Battery Test in Capitol Heights, MD
Take $20 OFF New Battery If the Test Fails

FREE Car Battery Test in Capitol Heights, MD

Get a free battery test and if the test fails, take $20 off the purchase and installation of a new battery! Excludes tax, shop supplies and waste disposal fees. Coupon must be presented to your service consultant at time of write-up to be valid. Cannot be combined with other coupons, offers, or advertised specials. Contact our Service Department for complete details. Valid at Pohanka Hyundai of Ritchie Station only. Offer ends 3/15/26. Discount Code: 20D

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Buy a Fluid Exchange Service, Get $25 OFF the 2nd : Fluid Exchange Service Special in Capitol Heights, MD
Buy a Fluid Exchange Service, Get $25 OFF the 2nd

Fluid Exchange Service Special in Capitol Heights, MD

Excludes tax, shop supplies and waste disposal fees. Coupon must be presented to your service consultant at time of write-up to be valid. Cannot be combined with other coupons, offers, or advertised specials. Contact our Service Department for complete details. Valid at Pohanka Hyundai of Ritchie Station only. Offer ends 3/15/26. Discount Code: 25D

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$20 OFF Serpentine Belt Replacement : Serpentine Belt Special in Capitol Heights, MD
$20 OFF Serpentine Belt Replacement

Serpentine Belt Special in Capitol Heights, MD

Excludes tax, shop supplies and waste disposal fees. Coupon must be presented to your service consultant at time of write-up to be valid. Cannot be combined with other coupons, offers, or advertised specials. Contact our Service Department for complete details. Valid at Pohanka Hyundai of Ritchie Station only. Offer ends 3/15/26. Discount Code: 20D

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Unsure If Your Vehicle Has a Recall? : Vehicle Recall Special in Capitol Heights, MD
Unsure If Your Vehicle Has a Recall?

Vehicle Recall Special in Capitol Heights, MD

Our Service Department would be happy to look it up for you.

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FREE Exterior Wash With Every Vehicle Service : Car Wash Special in Capitol Heights, MD
FREE Exterior Wash With Every Vehicle Service

Car Wash Special in Capitol Heights, MD

Coupon must be presented to your service consultant at time of write-up to be valid. Cannot be combined with other coupons, offers, or advertised specials. Contact our Service Department for complete details. Valid at Pohanka Hyundai of Ritchie Station. Vehicle exterior must be damage free as to not cause further vehicle damage or result in car wash damage. Offer ends 3/15/26.

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Unsure If Your Vehicle Has a Recall? : Vehicle Recall Special in Capitol Heights, MD
Unsure If Your Vehicle Has a Recall?

Vehicle Recall Special in Capitol Heights, MD

Our Service Department would be happy to look it up for you.

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Meet Our Service Staff

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Meet Miguel, expert bilingual Shop Foreman at Pohanka Hyundai in Capitol Heights! With a genuine passion for customer satisfaction, Miguel is eager to assist you with any concerns or questions you may have about your service visit at Pohanka Hyundai. Count on us to provide you with top-notch service and valuable insights, making your service experience smooth and enjoyable. Don't hesitate to reach out to Miguel for all your automotive needs, as he’s dedicated to ensuring your complete satisfaction!
Shop Foreman
Miguel Duran
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Kirsten is one of our many knowledgeable Service Advisors here at Pohanka Hyundai. In her spare time, Kirsten is an avid foodie and also enjoys taking pictures! Come see her for all your vehicle needs.
Service Advisor
Kirsten Shannon
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Will has been with Pohanka since 2001! He's an avid sports fan and loves watching football.
Service Advisor
Will Bishop
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Meet Sean, one of our many talented Service Advisors here at Pohanka Hyundai. In his free time, he enjoys playing golf. Come into Pohanka Hyundai and see Sean today!
Service Advisor
Sean Tolton
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Meet Soko, one of our many talented Service Advisors here at Pohanka Hyundai. In his free time, he enjoys any type of sport and art. Come into Pohanka Hyundai and see Soko today!
Service Advisor
Soko Massaquoi
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Service Advisor
Paris Jordan
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Meet Denise, our experienced BDC Supervisor here at Pohanka Hyundai. She has been with Pohanka for 17 years and counting. In her free time, she likes to work on home improvements and doing puzzles. Come see Denise at Pohanka Hyundai!
BDC Supervisor
Denise Jordan

Contact Information

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Very professional. Explain everything in detail. Also assisted with warranty parts. Repair was easy and smooth. Communication was great also.

- James McRae, GOOGLE

great deal and great experience! I shopped around to multiple dealers and this dealer was by far the best. they were the most responsive and price competitive. i actually made the entire deal through texting the sales manager.

- Makayla Perkins, GOOGLE

Hi Pohanka Hyundai service team. WOW! You guys really helped some weary and worried travelers. We were traveling January 28 from Maryland to South Carolina. On I-95 South just outside of Fredericksburg our Sonata broke down. We called for a tow and asked them to take us to the nearest Hyundai...

- Carol Jeffries, GOOGLE

Russell was excellent at getting something done for me under an hour when I was working with another dealership he is awesome and highly recommended I promise even the experience with purchasing he will make your day!!! Promise you that and shout out to Mr.Pohanka as well thank you guys

- Sharmain Wright, GOOGLE

Russell is awesome...if i am in need of another vehicle I will definately work with him again.

- Myisha, GOOGLE

I enjoyed treats and great hot beverages and water and relaxed in a wonderful massage chair while waiting for my repairs. the staff was courteous and knowledgeable. (1/31/26)

- lisa hudgens, GOOGLE

Soku was my service representative. He immediately greeted me with a smile at the service counter and checked in my car. I would advise to get there early to minimize the wait time. I got my oil changed, tire rotation, brakes and fluids topped. I enjoyed my time there it was very relaxing.

- Deborah Thomas, GOOGLE

My salesman was amazing. He helped me out in every way. I really appreciate what he done, and is doing for me. I can count on him to assist whenever it is needed. I want to give a shout out to my salesman....YAY!!! Thank you so very much ❤️. My car...

- Joyce Hunter, GOOGLE

Everyone at Pohanka Hyundai were friendly, welcoming and accommodating. They provided quality, top-tier service.

- Tiffany Morrison, GOOGLE

If you are looking for a Hyundai, Russell Cromwell, at Pohanka Hyundai, will take care of you. He is a real professional.

- Phil Holland, GOOGLE

We have been leasing cars for over 20 years, and we have never encountered someone like Russell C. Not only is he extremely honest and knowledgeable, but he is also truly genuine. He really listens to your needs and sincerely wants to help. We would follow him anywhere he goes. He is the best, most...

- lorena morris, GOOGLE

I Had A Great Experience With Pohanka Hyundai Ms. Angie And The Manager Mike Put Me In A Brand New Car No Money Down Just A Great And Friendly Experience I Purchased A 2025 Hyundai Tucson I Recommend This Dealership To Anyone Who Wants Or Needs A Good Vehicle…

- donesha tillman, GOOGLE

I had a great experience at Pohanka Hyundai. The staff was professional, friendly, and made the entire process smooth from start to finish. I truly appreciated the customer service and would definitely recommend them.

- Mo Jo, GOOGLE

My first dealer experience ever and I entered in a bit nervous. Fortunately, the team was very helpful and nice to work with. I did my test drive with Russell and left with my beautiful 2026 Hyundai Elantra N Line! I cannot thank the entire team enough for their kindness during this process and...

- Destiny Queen, GOOGLE

Russell was AMAZING Came in on his off day to complete my purchase.

- Mochhaaa Coated, GOOGLE

The Service Department provided excellent customer service. DJ made filing a warranty claim smooth and stress free. My vehicle was handled with care and ready for pickup prior to the projected date. This will be my go to spot for all of my vehicles needs. Thank you!

- SONJA LASHAE, GOOGLE

Easy experience, transparent, provide me with great advice rather than just trying to get a sell.

- Desmond Scott, GOOGLE

Service Rep, DJ, was very accommodating and professional. He stayed in communication with me and was very pleasant

- Denise Brooks, GOOGLE

J'ana started communicating with me through text due to a form I filled out online. When I came in she made my trade and new purchase seamless. Thank you J'ana!

- Brooke Hamilton, GOOGLE

(Translated by Google) undefined (Original) Was very glad to hear my complementary service is still good for another two services.

- Step n you, GOOGLE

(Translated by Google) undefined (Original) Great customer service 👏

- Yvette Bailey, GOOGLE

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- Paulene McNeese, GOOGLE

Prices are good work is good

- Fernando Duke, GOOGLE

Great Service and Made A Great Deal on Great Car an I’m forever grateful

- Mike Shuler, GOOGLE

Great experience from start to finish!

- Tony Mize, GOOGLE

I would recommend this dealership to anyone looking for a car! They are super professional and upfront, not like those shady car salesmen. I initially wanted to purchase a pre owned 2025 Sonata and ended up leaving with a brand new 2026 Elantra. Ewing and Adedayo were both so helpful and pleasant...

- xxdemiiixx •, GOOGLE

This was by far the easiest car buying experience I have ever had. Timmy POHANKA and Jonathan got it right the first time. There was no negotiating as I knew got the best deal up front. I called and asked for a specific vehicle, and within three hours. It was delivered to my place of work. 10/10...

- justin van hoven, GOOGLE

Timmy and Zion were the best! I thank them so much for everything they did for me in getting my new car. 10/10 experience

- Alexis Elrod, GOOGLE

Ewing was patient and provided great customer service. My daughter and I were uncertain about what color I wanted for the interior and exterior. He showed me every color and model that I asked about. Thank you, Ewing—I love my Santa Fe Calligraphy!

- Dametrice Jones, GOOGLE

Nicest people ever!

- Donna Flenory, GOOGLE

I’m posting to address the dealership’s weak response. They claim our offer was "too low," but it was a fair offer for a vehicle that has been stolen twice!!!! Per the CARFAX and has a steering issue that I found and told the dealer about keep in mind this car passed Maryland inspection and is...

- Jordan Harris, GOOGLE

My husband and I just left extremely disappointed, we arrived with the anticipation to purchase a 1st car for our son. We arrived to Pohanka Hyundai cash in hand ( our sale rep Zion didn’t inquire how we planned to pay so he had no idea) the vehicle we looked at had been sitting for several weeks...

- Paige Rodriquez-Harris, GOOGLE
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