Hyundai Service Department Open Late in Capitol Heights, MD

“ ★★★★★ You’ll Want to Read This One to the End In June, my daughter was involved in an accident caused by an uninsured driver, and her car was totaled. Understandably, we were anxious to find a replacement as quickly as possible. We considered Mazda, Toyota, Honda, Ford, and Hyundai. After test-driving the Hyundai Tucson Hybrid Limited, my daughter knew it was the vehicle she wanted. Since we live in Fairfax, we contacted and visited nearly every Hyundai dealership in Northern Virginia searching for a white Tucson Hybrid Limited with a gray interior. Unfortunately, several dealerships told us over the phone that they had the vehicle, only for us to arrive and hear that it had “just sold”—or, in some cases, learn that they had never had it at all and were simply trying to get us into the showroom. Sheehy Hyundai was the most disappointing. They assured us they had the vehicle, but after we made the drive and explained the exact color combination we wanted, they quickly dismissed us when they realized it was not on their lot. Every dealership seemed interested only in selling us something they already had in inventory. That completely changed when we arrived at Pohanka Hyundai. Rod warmly welcomed us and genuinely listened to what we were looking for: a white Hyundai Tucson Hybrid Limited with a gray interior. Instead of trying to convince us to settle for another vehicle, Rod and Luis Lemus immediately went to work locating the exact Tucson my daughter wanted. Within 30 minutes, they told us they had found one and could have it ready for us that evening. My daughter completed the paperwork and applied for 100% financing online. When we returned that evening, the vehicle was ready. We completed the transaction with Joann Nolta in approximately 10 minutes, and Rod was waiting out front to personally deliver the car. The entire process was professional, efficient, honest, and completely stress-free. Rod, Luis, and Joann turned what had been a frustrating search into one of the easiest car-buying experiences we have ever had. I wish buying a new vehicle were this simple at every dealership. Pohanka Hyundai truly earned this five-star review. ”